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Our Customer Care team is here for you. We can be reached multiple ways.

Please kindly include your order number and your questions via email or fill out the form below.

All requests are processed in the order they are received.

E-mail: customercare@jingus.com (English)
              customercare_cn@jingus.com (中文)
Call: +(1) 833 900 0003 (English/中文), from Monday to Friday 9:00am – 6:00pm PST

You can contact us to chat with one of our customer care team members. If you prefer to speak with our Chinese customer care, your call can be transferred to the Chinese customer care.

您可以拨打我们客户服务电话+(1) 833 900 0003,如需中文服务,我们会为您转接至中文客服。