Monday to Friday 9:00am – 6:00pm PST

Lunch 12:30pm - 1:30pm PST

Closed on Weekends and Holidays

Our customer care team is really busy at the moment. Please expect a longer response time than usual. While you are waiting, why not take a look at our FAQs?

Contact Emails:

Business Development: bd@jingus.com

Influencer Collaborations: pr@jingus.com

Wholesale: wholesale@jingus.com

Customer Care: customercare@jingus.com


Affiliate Program:

Affiliate Contact Email: affiliates@jingus.com

Start Here: Affiliate Marketing Program


U.S. Office Address:

1311 John Reed Court, City of Industry, CA 91745, United States.

Business License

China Office Address:

1204 A Chuangxin Building No. 198, Daxin Road, Majialong Community, Nantou Street, Nanshan District, Shenzhen


Customer Care:

Please kindly include your order number and your questions via email or fill out the form below. All requests are processed in the order they are received. You could also call us at +1 (855) 553-8955 from Monday to Friday 9:00am – 6:00pm PST. If we missed your call, please leave a voice message.  Customer service will be closed during National Holidays.  All replies might be delayed during holidays and weekends. 

 

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