Our customer care team is really busy at the moment. Please expect a longer response time than usual. While you are waiting, why not take a look at our FAQs?

Contact Emails:

Business Development: bd@jingus.com

Influencer Collaborations: pr@jingus.com

Wholesale: wholesale@jingus.com

Customer Care: customercare@jingus.com

Affiliate Program:

Affiliate Contact Email: affiliates@jingus.com

Start Here: Impact Radius

U.S. Office Address:

1311 John Reed Court, City of Industry, CA 91745, United States.

Business License

China Office Address:

1204 A Chuangxin Building No. 198, Daxin Road, Majialong Community, Nantou Street, Nanshan District, Shenzhen

Customer Care:

Please kindly include your order number and your questions via email or fill out the form below. All requests are processed in the order they are received. Customer service will be closed during National Holidays. 

Call: +1 (855) 553-8955 (English/中文), from Monday to Friday 9:00am – 6:00pm PST

您可以拨打我们客户服务电话+1 (855) 553-8955,如需中文服务,我们会为您转接至中文客服。