I am 5 foot 2, about 120 pounds, and normally wear a size medium. I was worried about how the dress would fit and ordered a large, however, I found it to be a tiny bit too big. I would exchange it for a size medium, my true size.
I was really excited to receive this dress! When I first unfolded it, I was immediately impressed by the material and the vibrancy of the print. It looked exactly as I expected it to, and met my expectation of quality. The dress has a side zipper that makes it easy to put on and take off as well. While there was structure around the waist, I appreciated how it would still accommodate room/stretch if needed. The bust, hips, and shoulders also allowed plenty of extra room if needed due to the design! I was surprised at the volume in the skirt and found there to be multiple layers under the skirt so that it would poof out and not lay limp. Definitely appreciate the little design elements. Overall, the images on the website represented the dress well and I was pleased with the thought behind each design element.
Shipping was a breeze– it went smoothly and was fairly quick. My order was shipped out one day after it was placed, and I was sent tracking information so that I could locate my shipment each day. Exactly one week after I received the shipping confirmation email, my package arrived at my house located on the East Coast in the United States. The packaging was neat, with the dress nicely folded in a nice bag inside the box. Overall, the shipping was surprisingly fast for overseas, and the presentation was very nice!
I had a great experience with the customer service team. They were both prompt and polite in answering my questions regarding sizing, and they took my concerns seriously. I didn’t have any problems to contact them with, but they were responsive and helpful when I contacted them about sizing.
My overall experience with J.ING was great! The customer service team was friendly and quick to reply, and the product was represented accurately by all the images on the website (a worry I have when ordering online in general). I would definitely shop with J.ING again and recommend the brand to other potential customers! The designs are unique and I can tell that there was a lot of thought put into the piece based on the materials, packaging, and design elements.